حذف الحساب

On the web, sign in, open “حسابي” (My account) in navigation, type “حذف” and confirm. Open My account. Driver app users can now open this page in a browser, sign in with the same credentials and follow these steps. An in-app deletion screen is planned for the corresponding app update; the browser path is available now.

Deletion permanently replaces your profile name with “مستخدم محذوف” (Deleted user), replaces email and phone with unique unreachable identifiers, invalidates your password and access from all sessions, and removes push tokens, identity verification fields and notifications. The current account model has no uploaded personal identity documents. Shipments, invoices, financial records, POD and necessary trip communications remain for legal obligations and disputes under the privacy policy and tax retention periods. Those records may include personal data that cannot immediately be erased.

Platform administrators cannot self-delete. The company billing owner (oldest active member) must contact support before deletion if other active members remain. When the last member deletes, the company subscription and vehicles are suspended without erasing financial records. Deletion does not cancel debts or existing trips; arrange handover first.

If you cannot sign in, use published support channels or your company administrator to escalate to the Logis operator. Include your account email or phone, never your password. Proportionate identity verification is required.